Privacy Policy

This Privacy Policy describes how Nailcita | Handmade Press-on Nails (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.nailcita.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

Basic contact details such as your name, address, phone number, and email address.
Order information including your name, billing and shipping addresses, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions.
Shopping information including items you view, place in your cart, or add to your wishlist.
Customer support information you choose to include in communications with us (e.g. messages sent through the Services).

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect through Cookies

We also automatically collect certain information about your interactions with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include details about how you access and use our Site and your account, device and browser information, network connection data, your IP address, and other information regarding your interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Wix.com.
Payment processors who collect payment information (e.g. bank account details, credit or debit card information, billing address) to process your payments and fulfill your orders.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect information using online tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties, nor for any third party’s policies or practices. See also the section below: “Third Party Websites and Links.”

How We Use Your Personal Information

We use your personal information for purposes such as:

Providing Products and Services. To process payments, fulfill orders, send notifications related to your account, purchases, returns, exchanges, and enable account management, shipping, and reviews.
Marketing and Advertising. To send marketing, promotional, and advertising communications via email, text message, or postal mail and show you ads for products or services. This may include tailoring content and advertising on our Site and other websites.
Security and Fraud Prevention. To detect, investigate, and respond to potential fraudulent, illegal, or malicious activity. If you create an account, you are responsible for keeping your credentials safe.
Communicating with You. To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For details about the cookies related to Wix.com, you can visit their Cookie Policy.

We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), for analytics, and to optimize user experience.

Most browsers accept Cookies by default, but you can change your settings to remove or reject Cookies. However, blocking Cookies may impact the user experience and cause parts of the Services to function improperly. Blocking Cookies may also not completely prevent sharing information with third parties like advertising partners.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

With vendors or third parties performing services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Wix.com, to provide services and advertise to you. These partners use your information under their own privacy policies.
When you consent to our disclosure of your information, for example, to ship products or through social media integrations.
With our affiliates or within our corporate group to operate our business.
In connection with a business transaction such as a merger, or as required to comply with laws, enforce terms of service, or protect the Services or our rights.

We have, in the past 12 months, disclosed the following categories of personal information for the purposes described above:

CategoryCategories of Recipients

Identifiers (e.g. contact details, order/account information)Vendors, service providers, business/marketing partners, affiliates

Commercial Information (e.g. order details, shopping info, customer support data)Vendors, service providers, business/marketing partners, affiliates

Internet or other network activity (e.g. Usage Data)Vendors, service providers, business/marketing partners, affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

The Services may allow you to post product reviews or other user-generated content. Content you share publicly is visible to anyone. We cannot control who accesses publicly available information or ensure that others will respect your privacy or keep information secure.

We are not responsible for privacy or security of publicly shared information or how others may use it.

Third-Party Websites and Links

Our Site may link to third-party websites or platforms. If you follow these links, please review those sites’ privacy policies and terms. We do not guarantee or take responsibility for third-party practices or content. Sharing information on public platforms (like social media) may also expose your data to other users or third parties.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided personal information to us, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” personal information of individuals under 16 years of age as defined under applicable law.

Security and Retention of Your Information

While we use reasonable measures to protect your personal information, no system is perfectly secure. We encourage you not to share sensitive information over insecure channels.

We retain your personal information as needed to maintain your account, fulfill services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have rights such as:

Right to Access/Know: Request information about the personal information we hold and how we use it.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request corrections to inaccurate personal information.
Right to Portability: Request a copy of your data or transfer it to another service.
Restriction of Processing: Ask us to stop or limit our processing of your information.
Withdrawal of Consent: Withdraw your consent where applicable.
Appeal: Appeal our response if we deny a request.

You may also:

Manage communication preferences, including unsubscribing from marketing emails. We may still send non-promotional emails about your account or orders.

To exercise your rights, contact us using the details below. We may verify your identity before responding. You may designate an authorized agent to make requests on your behalf, subject to verification.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about our handling of your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. If we transfer personal data from Europe, we rely on legal mechanisms like the European Commission’s Standard Contractual Clauses or equivalent UK agreements unless the destination country has been deemed adequate.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Nailcita
Email: support@nailcita.com
Website: www.nailcita.com